Position available in Alice Springs.

Permanent, Full-time

Salary SCHADS Award Level 5

Relationships Australia Northern Territory

We empower individuals, families, and communities to grow through a rich culture of belonging, connection, and respectful relationships.

About the role:

The Counsellor/Community Engagement Officer is responsible for delivery of client services within the Redress Scheme Support Service (RSSS). The role is to provide access to trauma-informed and culturally appropriate support that assists people who have experienced institutional childhood sexual abuse to engage with the National Redress Scheme (NRS).

The Counsellor/Community Engagement Officer provides appropriate support to people considering and applying to the National Redress Scheme including casework, counselling, advocacy and liaison with legal services, statutory bodies, communities and other stakeholders.

What we offer:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them and their wellbeing:

  • Competitive Salary + 11.5% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
  • Relocation support of up to $4000.
  • Professional Development allowance of $3000 and 10 days study leave, pro rata.
  • 5 weeks annual leave pro rata.
  • 3 days extra leave between Christmas and New Year.
  • EAP for employees and family members.
  • Wellness Day off, per financial year.

Key responsibilities:

  • Provide high quality clinical counselling and therapeutic case work to RSSS clients.
  • Provide counselling support to people impacted by out-of-home care and forced adoptions practices where appropriate.
  • Assist RSSS clients via therapeutic and practical support when considering, completing and/or post their National Redress Scheme applications.
  • Maintain high quality practice as a trauma informed practitioner with active participation in ongoing supervision and professional development.
  • Facilitate RSSS community information sessions to stakeholders and/or clients in the Northern Territory.
  • Represent RA-NT at national meetings and training sessions when required.
  • Promote a positive image of RA-NT and RSSS to the broader community through professional and community networking, presentations and promotional and awareness raising activities.
  • Assist in the development and review of policies and procedures regarding RSSS while also adhering to RA-NT ethical guidelines.
  • Meet regularly and maintain an effective flow of communication with the Manager, Adult Specialist Support Services and team, providing updates and reports on the implementation of program goals, outcomes and funding requirements.
  • Collect and input client, stakeholder and information session data onto appropriate systems in a timely manner.
  • Comply with all requirements of the funding agreement.
  • Conduct other duties as requested by the Manager, Adult Specialist Support Services.

Essential Skills:

  • Knowledge of current theory and practice relating to trauma informed practice including knowledge of the impact and effects of childhood trauma on adult functioning.
  • Proven stakeholder and community engagement, education and development skills.
  • Experience in developing and maintaining streamlined internal processes for service delivery.
  • High level of interpersonal, verbal and written communication skills.
  • Ability to work with and communicate effectively with people from different cultural backgrounds, and to respond to a variety of situations in a sensitive and appropriate manner.
  • Ability and commitment to work as a team member within the ethos and values of RA-NT.
  • Ability to travel within the Northern Territory.

Qualifications and Experience:

  • Tertiary qualification in social work, psychology, counselling, or another relevant discipline.
  • Experience working with individuals and/or families where complex trauma is present.
  • Demonstrated experience in case management.
  • Demonstrated experience working with Aboriginal communities, organisations and individuals to deliver community education, networking and service provision and promotion.

Requirements:

  • A satisfactory Northern Territory working with children check.
  • A satisfactory national criminal history check.
  • A commitment to our Safeguarding Children Practice and Behaviour Guidelines.
  • Possession of a current NT Driver's License

How to apply:

To apply please submit a Cover Letter addressing the selection criteria and an up-to-date Resume including two Referees to hrteam@ra-nt.org.au. To discuss the position further, please contact  Jonathan Mogridge on 08 8923 4999. Applications will be processed as received and only successful candidates will be contacted.

For the full position description, click here

Relationships Australia NT encourages applications from people of all ages, nationalities, abilities and cultures – including Aboriginal & Torres Strait Islander peoples, CALD, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.

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