The wellbeing of our staff, clients and the wider community is our priority. So it’s still business as usual for us, although our services are now being provided by telephone and/or video conferencing to limit the spread of COVID-19.

Our experienced staff can support individuals, couples, children and families through these times. Counselling, mediation, EAP and other support services are available for all the community.

Please call us if you have any questions about these changes.

We continue to monitor the COVID-19 situation closely and review the way we work based on the advice of the World Health Organisation, Australian Government Department of Health and Australia’s Chief Medical Officer. During this time we remain committed to our services to the people of the Northern Territory.


How we can help you during the Coronavirus Outbreak

During this time of change and uncertainty and we’re here for you, your children, your family, friends and colleagues.

Tips and Guides

We’re frequently updating our tips and advice during this period.

View Tips and Guides – Coronavirus Support


Health and Education Workers

We understand that this is a difficult time for the people on the front line and those working behind the scenes, particularly in health and education departments. Workers may be feeling stressed, anxious or overwhelmed by the current situation. We have an Employee Assistance Program (EAP) with the NT Government to support all NTG staff with free counselling sessions.

View Employee Assistance Program



Coronavirus is impacting everyone in varying ways across the Territory. It’s understandable that people may be feeling afraid, worried, anxious and overwhelmed. Individual counselling is an opportunity to speak with a professionally trained counsellor to identify, understand and gain new perspectives on issues. Fees are affordable and vary according to your income.

View Individual Counselling


Couples & Relationships

The coronavirus outbreak has raised some unique challenges and added pressures for people in relationships. Our experienced counsellors work with couples to reduce distress and create a healthy, happy relationship.

View Relationship Counselling


Children & Families

This is an uncertain time for everyone, and children may be feeling scared and worried. Their behaviours may have changed too. Counsellors can work with children, teenagers and their families for a range of different concerns in their life.

View Children & Family Counselling


Separated Parents

For separated parents, COVID-19 can present unexpected challenges. Our experienced mediators can assist parents to resolve conflicts around parenting arrangements and/or to negotiate property agreements. Assistance can also be provided to grandparents and carers.

View Family Dispute Resolution (Mediation)

View Post Separation and Co-operative Parenting Support (Alice Springs Only)


Other Support Services

All our services are available by video or phone. This includes our usual family mediation services, support for seniors, support for people wanting to complete a National Redress Scheme application, support for people involved in the Disability Royal Commission and many more.

View our services

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