Counsellor / Community Engagement Redress Scheme Support Service – Part Time – Darwin

An exciting opportunity is now on offer for 12 month fixed term, part time position (30 hours pw) in our Darwin office.

The Counsellor/Community Engagement Officer is responsible for delivery of client services within the Redress Scheme Support Service (RSSS). The role is to provide timely and seamless access to trauma-informed and culturally appropriate services that support people who experienced institutional childhood sexual abuse to engage with the National Redress Scheme (NRS).

The Counsellor/Community Engagement Officer provides appropriate direct support to people considering and applying to the National Redress Scheme including casework, counselling, advocacy and liaison with legal services, statutory bodies, communities and other stakeholders. The position works closely with the Manager, Adult Specialist Support Services and RA-NT Aboriginal & Islander Cultural Advisors to ensure consistent, high quality service delivery and to create collaborative inter-agency responses that support clients.

Given the highly complex and sensitive nature of the NRS, priority is given to safety and to ensure people are provided with service that empowers and enhances their personal agency. The Counsellor/Community Engagement Officer requires well-developed clinical practice skills as well as flexibility, initiative, coordination and organising skills, with a large amount of autonomy.

The Counsellor/Community Engagement Officer will also focus on engaging with individuals and service providers in rural, regional and remote outreach locations across the Northern Territory to enable equitable access to the National Redress Scheme and Redress Scheme Support Service.

Within this role, you are required to meet and comply with the Behaviour Standards outlined in our Safeguarding Children and Young People Practice and Behaviour Guidelines, be subject to RANT policy, and actively participate in cultural safety and “cultural fitness”.


  • Tertiary qualification in social work, psychology, counselling, or another relevant discipline.
  • Knowledge of current theory and practice relating to trauma informed practice including knowledge of the impact and effects of childhood trauma on adult functioning.
  • Established experience in working with individuals and/or families where complex trauma is present.
  • Demonstrated experience in case management.
  • Proven stakeholder and community engagement, education and development skills.
  • Demonstrated experience in developing and maintaining streamlined internal processes for service delivery.
  • High level of interpersonal, verbal and written communication skills.
  • Demonstrated experience working with Aboriginal communities, organisations and individuals to deliver community education, networking and service provision and promotion.
  • Ability to work with and communicate effectively to people from different cultural backgrounds, and to respond to a variety of situations in a sensitive and appropriate manner.
  • Ability and commitment to work as a team member within the ethos and values of RANT.


  • Knowledge of the historical context of the Royal Commission into Institutional Responses to Child Sexual Abuse.
  • Experience in agency representation in networks, forums, information sessions, and community groups.

In the performance of this role, you are required to comply with the Safeguarding Children and Young People Practice and Behaviour Guidelines and to participate in cultural fitness activities. Candidates must be willing to undergo a National Criminal History Check and have the ability to obtain a Working With Children Clearance (Ochre Card).

For further details about this position please refer to our Position Description and Employment Conditions

RANT provides excellent support, supervision, professional development entitlements (of up to $3,000 per annum) and
generous salary sacrificing options.

To discuss this position further please contact Mary on 08 8923 4999.

Applications should be forwarded to and include a cover letter, current resume and two referees.
Applications will be assessed as received.

Aboriginal & Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.


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